Sway Industrial Solutions

No. 1 Online Store To Shop
For Hardware, Tools & Accessories

Privacy Policy

Last updated August 2022

Sway Industrial Solutions and its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively, “Sway,” “we,”” us,” “our”) respect your (the “user,” “you” or “your”) right to privacy and strive to maintain the confidentiality of your personal information. This privacy statement (the “Privacy Policy”) describes in greater detail our privacy practices for collecting and maintaining certain information collected about you. This Privacy Policy applies to all versions of our website, applications, and all of our products, services, websites, media forms and/or channels (collectively, the “Services”).

We reserve the right, in our sole discretion, to make changes or modifications to this Privacy Policy at any time and for any reason. If a revision is material, we will try to provide at least fifteen (15) days’ notice prior to the revision taking effect. What constitutes a material revision will be determined at our sole discretion.

Notwithstanding our efforts to provide notice of updates, it is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes to the Privacy Policy by your continued use of the Services after any change has been made. We will also periodically update the “Last Updated” section above to indicate the last time changes were made.

You agree that by accessing the Services in any way, you have read, understood, and agree to be bound by all of this Privacy Policy.

1. Application of this Privacy Policy

This Privacy Policy applies to all our Services as described herein, whether or not they link to this Privacy Policy. Sway is the responsible entity for all Personally Identifiable Information subject to this Privacy Policy.

2. Information We Collect

Individual and businesses users make up the community we serve. We may collect some limited information from either through the following channels: 

  • We may ask our users for information such as phone number, e-mail address, name, and passwords to create an account. This information constitutes “Personally Identifiable Information,” also known as “PII.”
  • We maintain a helpdesk function for addressing any questions, comments, or concerns about the Services. We may access users’ e-mail addresses and any other information they elect to provide as part of responding to such inquiries. This information is only utilized for user support, is stored only for recordkeeping and analytics purposes, and is not otherwise shared. 
  • We collect information that your browser sends whenever you access or use our Services (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We may also, when you enable location-based services, collect Global Positioning System (GPS) location data and/or motion data.

3. Our Cookie Policy

Our Services may from time-to-time use “Cookies.” A Cookie is a small piece of data or text file stored in your computer or mobile device by your web browser. Cookies may contain text that can be read by a server that delivered the Cookie to you. The text contained in the Cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; however, it may contain other information as well.

By agreeing to accept our use of Cookies, you are giving us permission to place some, or all the Cookies described below on your device.

We may use Cookies for:

  • Identifying the areas of our website that you have visited. 
  • Signing in and identifying you as a one of our users. 
  • Website analytics. 
  • Remarketing our Services to you. 
  • Navigating our Services; and
  • Remembering your preferences and settings; or 
  • Personalizing the content that you see on when accessing our Services. 

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access features on our website correctly or at all. For more information about Cookies, visit www.AboutCookies.org.

4. Information Disclosure

We limit any sharing of information we have collected about you to certain narrow purposes. Your information may be shared for the following reasons only:

TO COMPLY WITH LAWS OR TO PROTECT RIGHTS OF USERS

If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

TO ASSIST THIRD-PARTY SERVICE PROVIDERS

We may share your information with third parties that perform services for us or on our behalf, including payment processing, credit checks, data analysis, e-mail delivery, hosting services, user services, and marketing assistance. These third parties will have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

TO TRANSFER ASSETS IN THE EVENT OF SALE OR BANKRUPTCY

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline to honor the commitments we’ve made in this Privacy Policy.

5. Our Stance on Contact with You

We may from time to time contact you to remind you about something related to the Services or to inform you of other great services we have in the works through “push notifications” or similar means. If you do not wish to receive notifications, you will be provided an “opt-out” option. 

We may also contact our users in other ways such as e-mails or e-newsletters with promotional materials, coupons, or deals. You will be provided an “opt-out” option if you do not wish to take advantage of these communications. 

6. Your Rights in Connection with Information that We Collect about You

You have the following rights with regard to information about you:

  • The right to be informed about what kind of information about you is collected, stored, processed, and disclosed by us; therefore, we have compiled this Privacy Policy for you. 
  • The right of access (you can request us to provide you verbally or in writing with the type of information we store about you, and we have up to one month to respond to your request). 
  • The right to rectify any Personally Identifiable Information that is inaccurate.
  • The right to erasure (some conditions apply, see the Data Retention Section, below). 
  • The right to restrict processing of your Personally Identifiable Information, however, if you restrict us from processing a part of your Personally Identifiable Information that is essential to our provision of Services, you may be asked to stop using our Services. 
  • The right to data portability; which allows users of our Services to obtain and reuse their Personally Identifiable Information for their own purposes as they see fit, including across different other services; you may request us to transmit your Personally Identifiable Information directly from our servers to another company’s servers and we will do so, where it is technically feasible. 
  • The right to object; you may express your objection verbally or in writing and we have up to one month to respond to any such objection; we may still continue processing your Personally Identifiable Information if we are able to show that we have a compelling reason for doing so. 
  • The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or that affects you significantly.

If you would like to exercise any of the above rights or have any questions about your rights, please contact us using the contact information provided below.   

7. Data Retention 

Your Personally Identifiable Information will be erased when: (i) it is no longer needed for its original processing purpose; (ii) you withdraw your consent for us to store your information by deleting your account; (iii) there is no justified reason for the processing of your Personally Identifiable Information and you object to our processing of your Personally Identifiable Information; or (iv) erasure of your Personally Identifiable Information is required in order to fulfill a statutory obligation under the US, state, or EU law. Under any of the above-mentioned circumstances, we will make sure your Personally Identifiable Information is erased. You may request us to erase your Personally Identifiable Information verbally or in writing and we have up to one month to respond to any such request.

8. How We Keep Your Personal Information Safe

We use industry-leading administrative, technical, and physical security measures to help protect your information, including but not limited to storing user information in a secure database. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be completely 100% guaranteed against any interception or other type of misuse. Any information disclosed online is thus vulnerable to interception and misuse by unauthorized parties

9. Policy Regarding Children 

We do not knowingly solicit information from or market to children under the age of eighteen (18) unless the children have been granted permission by their parents to use our Services. If you become aware of any data that we have collected from children under age eighteen (18), please contact us using the contact information provided below.

10. General Compliance with Laws 

  • Our Privacy Policy complies with the strictest laws on handling of Personally Identifiable Information. Such laws include: the USA’s Children’s Online Privacy Protection Act (COPPA), the European Union’s General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).  

11. Contact

For questions or concerns, we can be contacted at

Sway Industrial Solutions LLC

1950 W Corporate Way

Anaheim, CA 92801

support@swayindustrial.com

714-698-9352

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